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STSP

FAQ - Southern Taiwan Science Park - Southern Taiwan Science Park
FAQ-4

FAQ

General questions

1-16.Can I sell a self-built factory building? If yes, what is the process?
A:
According to Article 19 of the “Act for the Establishment and Administration of a Science-based Industrial Park,” The transferring of privately owned factory buildings shall be between approved Park enterprises and for the use of research institutes.
When the above factory building and others meet one of the following conditions, the STSPB shall have the right to purchase the property at market price:
  • Unapproved institutional users;
  • Improper use of building facilities;
  • Transferring of property at a highly unreasonable price; and
  • Leaving the science park in accordance with Article 11. When a purchase is made in accordance with the above rules and regulations, the STSPB or the branch office shall have the right to request that the original owners move out or move all the objects stored in the building or others on their behalf within a certain period of time. The original owner shall bear the cost and responsibility for damage done due to moving. Rules governing the purchase of factory buildings and others are enacted by the National Science and Technology Council and competent agencies.
Procedure for ownership transfer of self-built factory buildings: Please comply with Article 18 of the “Land Leasing Agreement” and submit the transfer documents and list the party in the transfer and the amount to the STSPB for approval.
1-17.How can I submit a request for repair and/or maintenance if a leased property, such as a dormitory or standard factory,is damaged? What is the average response time to a request ?
A:
The STSPB has a 24-hour hot line for repair and maintenance services for factory buildings and dormitories (Tainan Science Park at 886-6-5052772 and Kaohsiung Science Park at 886-7-6955242). Park enterprises can also fill out a request form to inform of the repairing and maintenance services. The STSPB will conduct an on-site investigation with the Park tenant within one day after receiving the request. Once the repair and maintenance services are completed, the STSPB will follow up to ensure that the work was done properly.
1-18.How can I reserve the use of STSP’s public facilities (such as the park or court)?
A:
1-19.How can I use the application system reserved for Park enterprises on the STSP website?
A:
1-20.Where can I access the “STSP Wireless Network ”?
A:
  • At present, the STSPB uses the iTaiwan platform to provide public wireless broadband on-line services in public areas (hereinafter referred to as “Hot Spots”).Through this platform services website (https://itaiwan.gov.tw/index.php), services of searching for hot spots and user’s instructions are available. There are 10 hot spots at the STSP in total, 7 of them at TSP and 3 of them at KSP, including the STSPB Administration Service Building, Press Room on 2F, Reception Area on 3F, 301 Meeting Room on 3F, 401 Meeting Room on 4F, 501 Meeting Room on 5F, 601 Meeting Room on 6F, as well as Lobby of KSP Administration Service Building, 401 Meeting Room on 4F, and the Single Dormitory 1F at KSP.
  • The STSPB additionally provides Free-STSP WiFi and users do not need to apply for an account to enjoy free WiFi connection services. At present, there are 28 hot spots of Free-STSP WiFi at the STSP in total, 19 at TSP and 13 at KSP respectively. They are at the south side square of the Administration Building at TSP, the lobby on Floor 1, the Auditorium on Floor 1, Meeting Room 201 on Floor 2, office areas on Floors 3, 4, 5, and 6, Meeting Room 701 on Floor 7, the STSP Employee Cafeteria, Floor 1 of STSP’s Business Suite, Floor 1 of Park 17 Life Style Center (dining area), Floor 2 of Park 17 Life Style Center (Start-up Workshop), the outdoor area of Park17’s Life Style Center, the STSP Clinic, the surrounding area of Mega International Commercial Bank, Life Hub (Hallway on Floor 1, 2, and 3 and outdoor sqaure), dormitory area (the lobby on Floor 1 of Building E of Huayuan Phase II, the outdoor recreation area of Xinyuan Phase I, the Meeting Room on Floor 1 of Xinyuan Phase II, and the Meeting Room on Floor 1 of Puyuan Phase II), the Wellness Center (counter of the swimming pool on Floor 1), Yingxi Lake (nearby parking lot on the northern side of Huandong 1st Rd.) as well as the lobby on Floor 1 of Administration Service Building, the Hallway on Floor 2, Meeting Room 401 and 403 on Floor 4, the northern side of the office area on Floors 5 and 6, the International Conference Room (at the entrance and inside the Administration Service Building), the Lounge on Floor 1 of the Single Dormitory, the dining area on B1 of the Phase I Standard Factory, and the Medical Device Exhibition Room of the Phase II Standard Factory in KSP.
1-21.What is the procedure for reporting a problem or acquiring necessary assistance when I have difficulty accessing the STSP’s wireless network service?
A:
  • iTaiwan WiFi: Please call our toll free hot line at 0800-081-051 or email to service@itaiwan.gov.tw.
  • Free-STSP WiFi: Please call our toll free hot line at 0800-378-588.
1-22.Does STSP offer business startup counseling services?
A:
To promote innovations and the transformation of the Park Industry, STSPB has set up a Start-up Workshop, and an AI_Robot MakerSpace and Accelerator with the following description:
  • Start-up Workshop: Located on the second floor of Park 17 Life Style Center at TSP, the Workshop was established to provide business startup counseling services.
  • AI_Robot MakerSpace: Located on the 4th Floor of Park 17 Life Style Center at TSP, the Space provides startups and enterprises for smart robot product technologies, and production processes and service models for innovative application development. For more details, please visit our website, https://ai-robot-stsp.tw/english/index/.
  • Taiwan AI Robotics Accelerator (TAIRA): Located on the 5th Floor of Park 17 Life Style Center at TSP, TAIRA was established to respond to industrial needs in Southern Taiwan. We see ourselves as partners of innovation, helping entrepreneurs gain a footing with large enterprises and enterprises to collaborate with startups to provide added-value for their customers. For more information, please visit the website: https://tairax.com.tw/.
  • STSP Innovation and Excellence Center: Located on the second floor of the Park 17 Life Style Center in the Tainan Science Park, the Center is the STSP headquarters for the British Rainmaking Innovation Taiwan. The Rainmaking group has many centers and accelerators around the globe and cooperates with more than 100 of the world’s top 500 businesses to provide startup teams with international technology and market services. For more details, please visit: https://www.facebook.com/Rainmaking-Innovation-Taiwan-413703845894642/.
  • TransMedx Accelerator: The Accelerator was established for STSP’s Innovative Biomedical Industrial Cluster and is devoted to providing assistance for startups in the medical technology field to help them to develop and grow. With its professional consultants, this Accelerator has international senior experts from biomedical startups and scholars from the medical device industry. Startups that are selected by the Accelerator are able to receive one on one customized services to shorten the exploration time from the initial technology development stage to a medically feasible one. For more information, please visit: http://www.transpacific-vc.com/newsinfo.php?nId=276.
1-23.Do I need to conduct an investigation to assess soil pollution before I register for the establishment, change (name of owner, type of industry, and land utilization scope) and shutdown?
A:
Please refer to Article 8 and 9 of (the Soil and Ground Water Remediation Act for business types that are required to conduct assessment investigation (Type 30); if actual operations meet with the manufacturing process of announced business types, the assessment investigation of soil pollution shall be conducted (Announced business types made by Environmental Protection Administration (EPA) are listed in the PDF file).
1-24.What is the estimated duration for an investigation to assess soil pollution according to Article 9 of Soil and Groundwater Pollution Remediation?
A:
According to the required procedures for assessment investigation of soil pollution, there are two types of investigations:
  • For those who are able to apply for the exemption of soil investigation (for operation sites all located at the basement level or Floor 2 and up), the approximate time to complete declaration and to acquire an assessment permit is about one to two months.
  • For general soil investigation operations, it will take about three to six months plus about two to three months to be reviewed by the EPA (times may vary according to actual operations proceeded by local environmental bureaus and the conditions of document supplements), for a duration of about five to nine months.
1-25.When investigation and inspection operation is conducted according to Article 9 of Soil and Groundwater Pollution Remediation, are there any points of attention that need to observed as instructed by the STSP?
A:
If soil investigation operations are required according to Article 9 of the Soil and Groundwater Pollution Remediation, suggestions are as follows:
  • Inform the STSPB before sampling for assistance purposes;
  • Inspection institutions shall be equipped with quick screening equipment (XRF, FID, and PID) for on-site screening.
1-26.How can a Park enterprise convene its labor-management meeting?
A:
Enterprises shall regularly convene their labor-management meetings according to Article 83 of the Labor Standard Act. Please refer to Rules Governing the Convening of Labor- Management Meetings for relevant items regarding the number of labor and management representatives and elections for labor representatives, as well as relevant rules governing the terms of appointment, meeting scope, and the time and occasion to convene the meeting, or read the Environmental Safety Section of the STSPB for more labor-management information (06-5051001 ext. 2303, Mr. Shi).
1-27.How can Tainan Science Park tenants apply for road work construction?
A:
For operation and relevant documents, please refer to the STSP GIS of STSP Public Pipelines.
1-28.Where can Tainan Science Park tenants learn about traffic construction sites and durations?
A:
Please go to the GIS of STSP Public Pipelines.


Tainan Science Park

2-1.What are the directions to Tainan Science Park?
A:
Directions to STSP’s Tainan Science Park :
  • By car
    • From National Highways (Southbound)
      • Exit National Highway #1 at the “Anding” Interchange (311 Km) → Take County Highway #178 (to “Shanhua”) → then make a right turn onto Nanke N. Rd. in the Tainan Science Park.
      • Exit National Highway #1 at the “Tainan” Interchange (315 Km) →Take National Highway #8 (to Xinhua)→ Take Xinshi Interchange →Drive on the link-up route of STSP to Xingangshe Blvd. → Enter Nanke S. Rd. and turn left to cross Red Bridge to enter TSP.
      • Exit National Highway #3 at the “Shanhua” Interchange (340 Km)→ Take County Highway #178 ( towards Anding) and turn left to take Taiwan Provincial Highway #1 and connect Xilaya Blvd. Turn right to enter TSP.
      • Exit National Highway #3 at the “Xinhua” Interchange (346 Km) →Take National Highway #8 (to Tainan) →Exit at the Xinshi Interchange and then go to the link-up route of STSP to Xingangshe Blvd. → Enter Nanke S. Rd. and turn left to cross Red Bridge to enter TSP.
    • From National Highways (Northbound)
      • Exit National Highway #1 at the “Tainan” Interchange (315 Km) →Take National Highway #8 (to Xinhua) → Take the Xinshi Interchange and then go to the link-up route of STSP and turn left to cross Red Bridge to enter TSP.
      • Exit National Highway #3 at the “Xinhua” Interchange (346 Km) →Take National Highway #8 to Tainan → Drive to the Xinshi Interchange Exit and then go to the link-up route of STSP and turn left to cross Red Bridge to enter TSP.
    • From the Provincial Highway #1 (Northbound)
      • From Tainan to Xinshi, go straight and then on the Overpass of National Highway #8 make a left turn, to the link-up route of STSP and turn left to cross Red Bridge to enter TSP.
    • From the Provincial Highway #1 (Southbound)
      • From Shanghua to Xinshi, drive southbound to Xisaya Blvd. and then turn right to enter TSP.
  • By Mass Transit (Taiwan Railways, Tainan City Bus and Public Bike)
    • Tainan City Bus
      • Go to TSP: Take the Green bus number 1 in downtown Tainan to “Park 17 Life Style Center Stop” or Green number 3 to “Xisaya Park Station” and walk to the STSPB; or take Green 2 and Orange 12 to “NNKIEH Station” and take the TSP shuttle bus to TSP.
      • Leaving STSP: Take the returning bus at a stop on the opposite side from where you got off.
    • At Taiwan Railway’s Nanke Train Station and Shanghua Train Station
      • At Nanke Train Station: Exit on the western side and turn right to walk to the bridge and then take a STSP shuttle bus to TSP. For the return journey, before 17:00, please take the bus at the stop where you get off to Park 17 Station. Transit to the shuttle bus heading for Nanke Train. After 17:00, wait for the shuttle bus at the stop on the opposite side from where you get off to go to Nanke Train Station.
      • At Shanghua Train Station: Go straight after exiting the Station and take the STSP’s Shanghua Line shuttle bus to TSP. Shuttle bus services are only available during rush hours. At off-peak hours, please take a shuttle bus to Nanke Train Station and then take an STSP shuttle bus to TSP; for a returning journey after 17:00, please wait for a shuttle bus at the stop on the opposite side from where you get off to Shanghua Train Station.
    • Relevant links are shown below:
  • By Taiwan High Speed Rail (THSR)
    • At THSR Tainan Station
      • By Taiwan Railways: Take Taiwan Railway’s Shalun Line to “Nanke Train Station” or “Shanghua Train Station.”
      • By free STSP shuttle bus:
        • Exit from THSR Tainan Station and take Exit 2 at lobby on ground floor. Go to Bus Platform 6 to ride on the THSR Line of the STSP shuttle bus to TSP.
        • After arriving at TSP, transit to the THSR Line at stops including “Park 17 Life Style Center” and the “Incubation Center.”
    • By taxi:
      • Take a taxi to TSP.
    • Relevant link:
For detailed traffic information please go to the STSPB website: Get to knowSTSP/Traffic Information/TSP..
2-2.How many family dormitories (including executive dorms) and single dormitories are there at Tainan Science Park?
A:
There are 236 family dormitories and 1,720 single dormitories in Tainan Science Park. For dormitory leasing and planning information, please go to the The STSP website/Get to Know the STSP/Park Life/Park Dormitory..
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Maintenance : Evaluation Section
Last Modified Time :2023-01-06 11:20:28